1. The Bamako-Sénou Consolidation Hub
All goods sold on SUGU converge at our Central Logistics Hub in Bamako. Upon arrival, packages undergo triple inspection:
- Physical inspection & certified weighing: Packaging integrity verification and international barcode labeling.
- Sanitary compliance verification: Verification of phytosanitary certificates and traceability documents.
- Secure export packaging: Thermal insulation packaging for shea butter and shockproof wrapping for jewelry and delicate items.
2. Shipping Methods & Estimated Delivery
| Destination | Transport Mode | Average Lead Time | Package Tracking |
|---|---|---|---|
| Mali (Domestic) | Urban / Regional Express Network | 24h to 48h | SMS & Web Tracking |
| WAEMU Sub-Region | Secure Road Freight & Air Cargo | 3 to 5 business days | GPS Tracking / Air Waybill |
| Europe (EU & UK) | Express Air Cargo (DHL / Air France Cargo) | 3 to 6 business days | International AWB Number |
| North America & Rest of World | Air Freight / Consolidated Sea Container | 5 to 10 days (Air) / 25 to 35 days (Sea) | Bill of Lading / AWB |
3. Customs Clearance & Incoterms
For bulk B2B orders (pallets and containers), SUGU and APEX-Mali issue all customs transit documentation:
Supported standard Incoterms: EXW (Ex Works Bamako), FOB (Port of Dakar or Abidjan), CIF (Agreed destination port), and DDP (Delivered Duty Paid for air parcels).